Digi Telecommunications (Digi) has officially launched Omni today, an enterprise-level virtual phone system that is an affordable alternative to complicated and expensive office phone systems. Omni is ‘PBX 2.0’, turning any smartphone into a call centre, simply controlled by an app on your smartphone and a web dashboard.
Praveen Rajan, Digi’s Chief Digital Officer said, “We see a clear market opportunity for us to leverage on our connectivity and network infrastructure to continue offering affordably priced, advanced digital solutions for SMEs to grow their business. We have already begun helping SMES to digitise with iFleet and vcash, and Omni’s launch today will strengthen our proposition to be the trusted digital partner for small businesses in Malaysia. For the 907,065 SMEs nationwide, Omni bridges the gap between investing in an expensive traditional phone system with limited re-routing options and missing incoming calls, as well as potential sales opportunities.”
Omni is incredibly useful for today’s SMEs, startups, business and social groups, thanks to its host of work oriented functions. Customers can start using Omni from as low as RM60 per month, and unlike conventional plans in the market, there are no contracts to be tied down to. Additionally, Omni comes with a fixed line prefix, doing away with the need to share personal mobile numbers for business purposes and enabling its users to project a more ‘business credible’ way of working. Customers do not have to sign up to Digi in order to use Omni, and the Omni virtual phone system is not tied to any Digi Prepaid or Postpaid plan. Anyone can subscribe to Omni.