DHL Express Malaysia, the world’s leading international express services provider organized its inaugural “Take E-Commerce to the Next Level” conference together with Amazon for more than 100 local SMEs on how to take advantage of cross border trade in light of the e-commerce boom.
There is great potential for Malaysian SMEs to grow their business overseas through e-commerce. By 2020, it is expected that 1 out of 5 e-commerce dollars will be generated through cross-border trade. B2C e-commerce has grown at a faster pace than most other industry sectors in recent years, with premium cross-border shipments growing from 10% to more than 20% of the volumes of DHL Express. This is further boosted by various incentives the government has provided to ensure the local e-commerce sector has the potential to lift Malaysia’s total trade to RM2 trillion this year.
Invited speakers from Amazon Global Selling, Payoneer, Everpeaks, Malaysia Digital Economy Corporation (MDEC) and Malaysia External Trade Development Corporation (MATRADE) shared their insights at this conference – which discussed the importance of logistics, digital marketing, payment options and sales methodologies as part of the entire B2C ecosystem. These takeaways are meant to better equip local SMEs to meet the increasing demands of customers who demand faster fulfillment and more variety at cost-effective prices.