KUALA LUMPUR, 24 September 2019 – U Mobile has signed a 5-year contract with Whale Cloud, a leading data intelligent company that is part of Alibaba Group and its Cloud’s software service ecosystem.
The appointment will see Whale Cloud migrate U Mobile’s Digital Customer Relationship Management (CRM) and Billing & Charging systems onto a converged platform. It is to ensure U Mobile able to transform into a truly digital telco and ready to facilitate the next generation of services on the upcoming 5G technology.
“U Mobile is delighted to have Whale Cloud as our partner for our digital transformation initiative as they have the relevant next-generation IT Business Support Systems solutions that will facilitate our journey to becoming a truly digital telco.”
said Wong Heang Tuck, CEO of U Mobile
Whale Cloud already working with U Mobile for more than 3 years on its IT system. It excited to extend further its partnership who will be the first Malaysian Operator to deploy Whale Cloud’s cutting edge BSS solution (known as ZSmart d-BEP).
“This project proves the trust U Mobile has in Whale Cloud to deliver such large-scale digital transformation project. Whale Cloud will help U Mobile to explore IoT services with innovative digital technology in the 5G era.”
said Ben Zhou, CEO of Whale Cloud International
Moreover, Whale Cloud has planned to establish an international skill centre in Kuala Lumpur by the end of this year, integrating high-quality delivery resources to better serve its rapidly growing customer base in Malaysia and the APAC region.
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