KUALA LUMPUR, 21 February 2020 – Maxis Berhad (Maxis) delivered a solid operational performance in the fourth quarter ended 31 December 2019, driven by strong postpaid growth, high and stable mobile ARPU as well as consistent growth in fibre subscriptions in both Consumer and Enterprise.
The Company reported strong EBITDA, industry-leading EBITDA margin and healthy Profit After Tax (PAT). Backed by strong operating free cash flow, Maxis declared a fourth interim dividend of 5 sen net per share to bring the annual dividend to 20 sen.
During the quarter, Maxis showed continued leadership in postpaid with a high monthly ARPU and an increase in postpaid subscribers by 140k which brought total net additions to 432k for the year. This was driven by positive traction of both Hotlink Postpaid Flex and MaxisONE plans. Underpinning these worry-free propositions was its leading 4G network, which continued to deliver more than 3Mbps 95% of the time in a demanding environment of increasing data usage.
The continuous effort to provide an unmatched personalised experience has seen Maxis successfully maintaining high customer satisfaction levels with a Touch Point-Net Promoter Score of +56 points for the year. Financially, Maxis delivered ahead of its EBITDA and Operating Free Cash Flow guidance, demonstrating a resilient core business and gaining strong momentum in the execution of its new strategic growth plan and ambition to be Malaysia’s leading converged solutions company.
“We delivered a strong Q4, with continued leadership in our core mobile business whilst making strong progress towards our convergence ambition. The year saw us expanding our Enterprise team and building solid partnerships with the best in the industry to deliver more value to businesses in Malaysia. In line with the Government’s National Fiberisation and Connectivity Plan ambitions, we have also been aggressively expanding our fixed services footprint and building a strong home fibre customer base.”
Gökhan Ogut, CEO, Maxis
Maxis continues to support the nation’s 5G agenda, and have been at the forefront of accelerating 5G in Malaysia by leading in trials since 2018 and continuing to run 5G use cases with Malaysian companies in a number of verticals. With its solid partnership with Huawei, Maxis was the first to conduct full-fledged 5G live trials in the country in March, and then forging ahead with a landmark agreement with them for the provisioning of 5G network in Malaysia in October, ahead of the spectrum allocation.
Maxis continues to find the best way to collaborate while maintaining effective competition in consumer services and enterprise solutions. A recent initiative was a collaboration with Celcom to explore Malaysia’s first active 5G Radio Access Network sharing to leverage each other’s resources, enabling a wider and more efficient deployment of 5G network to accelerate access for consumers and businesses.
Their end goal is about delivering more value to customers and ensuring the robustness of the country’s network infrastructure, and Maxis is in a solid position to play its part in achieving this goal.
Watch their 2019 Full Year Financial Results video here: https://youtu.be/q7BLN6p7oCw