KUALA LUMPUR, 25 March 2020 – Beginning today, OCBC Bank (Malaysia) Berhad and its Islamic banking subsidiary OCBC Al-Amin Bank Berhad will absorb the RM1 ATM cash withdrawal fee levied to its customers for using another bank’s ATM in the country.
According to Mr Lim Wyson, Head of Consumer Financial Services, OCBC Bank (Malaysia) Berhad, this is part of the Bank’s concerted effort to encourage people to stay home or move only within areas close to their homes during the current movement control order (MCO) period.
“The underlying message to all our customers is this. Stay home and bank at home, which can easily be done using our online banking services. But if you really need to head to the bank to use the ATM, try to stay within the vicinity of your home so you can get back quickly. By absorbing the RM1 ATM cash withdrawal fee, we are removing yet another hurdle to getting people home more quickly.”
Lim Wyson, Head of Consumer Financial Services
Mr Lim added that to minimise the use of ATMs beyond when absolutely necessary, customers should consider using their credit or debit cards, which will reduce the number of unnecessary trips to an ATM.
For enquiries, customers may feel free to call OCBC Bank’s contact centre at 03-8317 5000.