KUALA LUMPUR, 27 March 2020 – Since the start of the Movement Control Order (MCO), McDonald’s Malaysia has increased its food safety and hygiene measures to ensure the health and well-being of its People and Customers. Today, the quick service restaurant chain announced the rollout of its Contactless and Cashless system for its McDelivery service.
Since the onset of the MCO, McDonald’s Malaysia has taken extra measures for its delivery service, to ensure the safety of its customers and riders. The extra measures include riders being required to wear masks and gloves before entering McDonald’s premises and undergo a temperature check outside the restaurant every day.
With the roll-out of its contactless delivery service today, additional safety measures and enhanced social distancing practices have been put in place, such as take-away bags are sealed, with the rider’s and crew’s temperature reading plastered on the bag and rider will drop off food at an agreed safe spot.
As of now, only cashless payments will be accepted for orders made through the McDelivery service.
While McDonald’s restaurants are closed for dine-in during the MCO period, most of its restaurants nationwide are open for drive-thru and takeaway orders.
Within the restaurants, the company has ensured that high standards of food safety and cleanliness are adhered to. The current daily SOP in all McDonald’s restaurants include after-hours detailed and thorough cleaning of the store by a Manager and 4 crew members to carry out detailed cleaning of the store including the Drive-Thru lane.
McDonald’s Malaysia encourages the usage of cashless payments throughout its restaurants nationwide to minimise physical contact between crew members and the public
Below is how the contactless and cashless procedures will be practised by McDelivery service :
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