KUALA LUMPUR, 8 April 2020 – The Life Insurance Association of Malaysia (LIAM), Persatuan Insurans Am Malaysia (PIAM) and the Malaysian Takaful Association (MTA) have finalised the operational details of the COVID-19 Test Fund (CTF) to benefit medical insurance policyholders and takaful certificate holders nationwide.
Earlier the insurance and takaful industry has pledged RM8 million to set up the fund which is in support of the Ministry of Health’s efforts to conduct more COVID-19 tests for Malaysians. LIAM is leading the initiative with a RM5 million contribution while PIAM and MTA have pledged RM2 million and RM1 million
The fund will subsidize the costs of the test for policyholders who are most at risk for COVID-19 enabling more Malaysians to undergo the test including healthcare front liners, Persons under Investigation (PUI) and those who are at risk of being infected with the virus.
The reimbursement is up to a maximum of RM300 per test (one reimbursement per individual). Based on this amount, the fund is able to support more than 26,600 tests.
All group/individual medical and health insurance policyholders and takaful certificates holders who have been referred by registered doctors to undergo COVID-19 tests at recognised private labs listed on the Health Ministry’s COVID-19 website are eligible.
The funding is available for tests done from 27 March 2020 onwards. The insurance policy or takaful certificate must be in force as of 27 March 2020 and at the time the test is conducted.
The portal MyCTF website is launched today, 8 April 2020 with information on Eligibility, FAQs, Claims Guide as well as a downloadable Claim Form. Policyholders and certificate holders will be able to submit their claims online via the portal from Saturday, 11 April 2020 onwards.
A nationwide 24/7 toll free call centre will be operational from Wednesday, 8 April 2020. The public can make general enquiries by dialling the hotline number at 15500 or 1-300-22-11-88.