KUALA LUMPUR, 16 April 2020 – In support of Malaysian consumers and businesses through the COVID-19 pandemic, Experian is offering its credit health monitoring and credit management solutions on a complimentary basis to help mitigate present challenges.
Malaysian companies and SMEs can get a 2-month free subscription to CrediTrack+ which offers solutions for credit risk management and debt collection and also digital customer relationship management, secure file sharing & storage, business analysis.
This powerful, singular and seamless digital platform integrates customer information and supports decision-makers to effectively evaluate, protect and manage their credit management processes.
Over the 2-month period, they can evaluate potential prospects by using the 60 complimentary credit reports, protect their business through free monitoring of up to 500 existing customers, suppliers and partners each month and access the credit recovery and management platform to monitor and manage payments.
Dawn Lai, Chief Executive Officer of Experian Information Services (Malaysia) said that it is now more imperative than ever that Malaysia companies and SMEs have the opportunity to transform their business to digital platforms to ride through this crisis and to ready themselves for when the economy is ready to restart in a new digital era.
For consumers, Lai said that Experian in Malaysia is offering a 3-month free credit health monitoring service through JagaMyID.
She mentioned that those who are experiencing financial hardship may also be wondering how late or reduced payments might impact their Central Credit Reference Information System (CCRIS) report by Bank Negara.
The Experian team encourages concerned individuals to be proactive in regularly checking their credit reports, so any loan deferment or changes are reflected accurately and contact their lenders and creditors to discuss options, she added.
Among other features, Experian’s complimentary JagaMyID allows consumers to access their refreshed credit scores (iScore), update their personal credit profiles, review their CCRIS information and obtain other information pertaining to legal suits, bankruptcy actions and payment default by non-bank creditors.
Dev Dhiman, Managing Director, Southeast Asia & Emerging Markets of Experian, emphasised that continued education on credit and financial management is crucial. Experian seeks to engage with companies, SMEs, and consumers and is in dialogue with the Malaysian government and authorities to explore collaborative opportunities to extend advice and highlight solutions to navigate the current challenges.
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Read more: How SMEs Can Survive the COVID-19 Pandemic