KUALA LUMPUR, 12 May 2020 – Since the announcement of the nationwide Movement Control Order (MCO) on 18 March to the few phases of extension, AmGeneral Insurance Berhad (AmGeneral) has been supporting its policyholders in getting through COVID-19, offering around the clock support to ensure they receive continuous insurance protection under its two retail brands, Kurnia and AmAssurance.
One way AmGeneral is supporting Malaysians who are staying at home is offering them a Complimentary Motor Assistance at Home, especially to help with flat tires and batteries.
AmGeneral recently rolled out its MCO Claims Assistance and Workshop Services as part of its relief measures, which cover the following:
- Fast-track payment to customers via e-payment
- Claims lodgment via Whatsapp mobile app
- SMS vehicle updates
- Express car repair
- Complimentary car sanitisation and anti-bacteria misting
- Vehicle towing to home (upon request)
In view of the current COVID-19 situation, AmGeneral has pledged a fund of up to RM1 million through a series of support initiatives and insurance protections, such as Complimentary Bereavement Benefit to all AmGeneral policyholders.
AmGeneral has also reviewed and enhanced its insurance policies by providing value-added and extended coverage which include 3-month complimentary travel insurance extension and interest-free installment program for corporate non-motor premium warranty policies.
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