Banks need to give clear explanation about moratorium to affected M40

KUALA LUMPUR – The Association of Banks in Malaysia (ABM) needs to provide a clear explanation about moratorium for M40 income earners affected by the Movement Control Order (MCO) 3.0, Minister in the Prime Minister’s Department (Economy) Datuk Seri Mustapa Mohamed said, reported Bernama.

Based on the feedback he had received, the minister said many in M40 (middle 40% of household income group), including entrepreneurs and professionals, were becoming more stressed and desperate for help.

“Many are expecting a blanket moratorium as done last year. For micro small and medium enterprises (MSMEs), there’s no problem. But for affected M40 income earners, who are struggling financially from lack of income, they can also apply and the banks have assured that they will continue to help.

“The banks need to find a more thorough method of enlightening borrowers (on the moratorium),” he said in an interview on RTM TV1’s “Political Economy — Lockdown and the Country’s Economy” programme on Tuesday.

Besides, Mustapa said the banks may also set up a helpdesk to deal with certain cases involving those affected, who have no other avenue, to lodge their enquiries/complaints.

“Certainly, the best is the automatic moratorium, which does not involve bureaucracy. I hope the banks will try to help those who have no further avenue (such as automatic moratorium) and those who deserve help,” he added.

Mustapa said although the economic recovery was expected to improve since the end of last year, the situation worsened for the past two months, as most businesses no longer had cash reserves or received further assistance.

He said although the government could not approve most of the applications from entrepreneurs, it was hoped that all parties, including banks, would continue to discuss and resolve the matter.

“It is up to the banks whether to accept this proposal. I think maybe Bank Negara Malaysia can be a mediator to find ways on how to promote enlightenment on the matter so that this issue can be addressed accordingly,” he said.