KUALA LUMPUR – Kit Au, Executive Vice President of Enterprise Business at TIME dotCom, believes that the synergy between TIME and its subsidiary AVM Cloud makes it the ideal option for organisations, both domestically and regionally, looking for a high-performance, comprehensive, secure, swift, and dependable service provider for their digital transformation journey.
“As customers accelerate their digital transformations and journeys to the cloud, connectivity will increase in terms of its importance. A reliable, secure, efficient, cost-optimised and flexible cloud-enabled network will be required, and TIME can deliver this network to our Enterprise customers.
“With the respective track records of both companies, which are part of the same family now, we are in a position to help our customers succeed,” he explained.
Meanwhile, AVM Cloud CEO David Chan said that multi-hybrid cloud is gaining traction in Malaysia.
“Essentially, to reap the rewards of true digital transformation, visionary organisations are partnering with dependable service providers who can assure them of high performance, comprehensive, secure and swift services for their cloud journeys.
“TIME, collectively with AVM, can be that service provider. With the respective track records of both companies, which are part of the same family now, we are in a strong position to help customers succeed in their digital transformation and cloud journeys,” said David.
He explained that, with a multi-cloud approach, businesses would enjoy lower cost of tapping into public clouds, while maintaining the respective benefits that come with on-premises architecture and private cloud options. This is also because hybrid cloud provides an alternative for storing sensitive data: A company might provide services via a public cloud while keeping sensitive information on a private cloud.
“A hybrid cloud solution works best when a single set of management tools, skills and workflows can extend seamlessly across consistent infrastructure that is common to both on-site, public cloud, and hosted environments,” he added.
Multi-cloud solutions play an important role when businesses seek to operate across two or more clouds that do not have consistent infrastructure. These solutions are designed to help manage workloads that run on the native infrastructure of public clouds like Amazon Web Services, Microsoft Azure, and Google Cloud among others.
“Managing a multi-cloud environment can be a challenge for organisations, as well as increased costs and protecting workloads. Improving operational governance and automating core processes are also high priorities to solve,” said David.
“This is where TIME and AVM come in to help customers with these concerns.”
ICT trends accelerating digital transformation
According to Kit, several ICT trends are accelerating digital transformation.
“5G is definitely going mainstream and it is a huge boost for the future of any organisation’s cloud or digital journey. Multi-hybrid cloud is another trend TIME has observed in engaging with our customers. TIME definitely sees the need for customers within Malaysia and the region to be able to take advantage of a locally-bred cloud provider that is able to help them on this journey.
“Furthermore, infrastructure is becoming pretty invisible from a business services perspective, hence the need for organisations to look at a very resilient cloud provider like AVM Cloud, using the best-of-breed technologies, coupled with local and regional connectivity from TIME.
“Finally, security has been spoken about at great length for a very long time. The need for a good security-centric provider is crucial for any organisation. As a connectivity and data centre provider, we look at security from beyond physical access.
“We are making efforts to invest in the right direction towards the visibility and the development of our Security and Network Operation Centres, which our customers within Malaysia as well as in the region can be confident about when they house their resources and workloads with us,” said Kit.
As a local and regional telecommunications service provider, TIME can play a valuable role to provide the services and capabilities needed by its enterprise customers, Kit noted.
“This has been mainly driven by our focus on providing connectivity services that meet and exceed our customers’ expectations, both in the commercial and consumer space. Our network runs nationwide across Peninsular Malaysia with triple redundancy along the west coast, centre and east coast of Malaysia, and we are also connected to the East of Malaysia via the Sistem Kabel Rakyat 1 Malaysia.
“Our nationwide network is MEF 3.0 certified, and we are the first fixed-line telco in Malaysia to have achieved this certification. This certification means that we are 5G ready.
“In addition, our ventures into Thailand with Symphony, Vietnam with CMC Telecoms, and our just-established office in Cambodia last year, makes TIME the only telco in the region which has service provider licenses in 5 ASEAN countries – Malaysia, Thailand, Vietnam, Cambodia, and Singapore.
“Global connectivity services are assured through our assets in submarine cables reaching out to the west to Europe, and on the east, we have submarine cables that reach the western shores of America. Our connectivity assets have also encouraged us to venture into the data centre business.
“Today, we have multiple data centres in Malaysia, as well as a data centre in Bangkok, and we are finalising our data centre in Vietnam. We are also the only data centre provider with a location in the golden triangle of KL.
“These infrastructural assets has encouraged us to expand our capabilities to provide Cloud and Security services, and the main reason we made an equity investment into AVM Cloud this year,” said Kit.
With TIME’s and AVM’s enterprise customers swiftly moving into the cloud; the company is investing to prepare for this move.
Kit highlighted TIME’s software-defined Wide Area Network solutions, coupled with strategically-built express routes to the 3 leading cloud hyperscalers – AWS, Google, and Microsoft, have been designed to provide the connectivity ecosystem with the greatest reach in Malaysia today, in order for its enterprise customers to reach the cloud quickly and securely.
“TIME’s own data centres – AIMS @ KL and AIMS @ Cyberjaya – coupled with AVM Cloud enables end-to-end business continuity strategies. For instance, we have disaster recover as-a-service leveraging our secondary data centres not only within Malaysia, but also our regional data centres. Data protection services to AVM Cloud is also an option,” he remarked.
Advisory approach of utmost priority
David stated that TIME, together with AVM Cloud, is moving into becoming an industry-focused service provider. He added that given TIME’s expertise in connectivity and AVM’s experience with the cloud, specialised ecosystems are being evaluated and developed collectively between the two companies.
“Each industry has its specific requirements. For example, banks and financial services institutions heavily take their cues from Bank Negara Malaysia’s RMiT (Risk Management in Technology) compliance policy.
“In terms of building infrastructure that financial institutions can trust, TIME a key service provider to Bank Negara. The RENTAS network, for instance, is where TIME provides infrastructural connectivity services that allow the network to operate non-stop,” David said.
As a result of this focus on being industry-specific, TIME and AVM Cloud is adopting an advisory-led approach.
“The advisory approach towards cloud or digital transformation for our customers is of utmost priority. We will be working on putting together some very interesting strategic partnerships, with industry-leading consulting organisations, to help our customers with their cloud journey so they have a provider they can trust leading it on an advisory front,” said David.