KUALA LUMPUR – Bank Negara Malaysia (BNM) has accepted the findings of the security assessment provided by Experian Information Services (Malaysia) Sdn Bhd (Experian) and is restoring Experian’s access to the Central Credit Reference Information System (CCRIS) today, with immediate effect. Experian’s services and reports containing CCRIS data will then be available as normal to all businesses and consumers.
On September 30, BNM issued a temporary suspension of CCRIS access to all Credit Reporting Agencies (CRAs) including Experian as a proactive and precautionary measure due to a credible cyber threat.
In line with BNM’s directive, Experian conducted an extensive internal security investigation and engaged an independent global expert in cyber security to conduct a security compromise assessment. All investigations have found no evidence of any compromise in Experian’s systems, servers or facilities.
Experian said it has also actively supported BNM in their investigation by providing all relevant compromise assessment documentation as requested by the central bank on October 14
Consequently, BNM has lifted the suspension of Experian’s access to CCRIS, the first CRA in Malaysia to have its CCRIS access reinstated.
Experian is a global industry leader in data security, operating 24 consumer credit bureaux globally, and invests heavily in cyber security with specialist teams, state-of-the-art technology and rigorous due diligence procedures to deal with potential threats.
Experian’s Global Security Operations Centre works around the clock to identify suspicious or malicious activity, with teams on the ground in Malaysia, the UK and the USA, as well as automated tools and AI.
Experian continues to make its JagaMyID identity monitoring service available for free for 3 months to all Malaysians as a precautionary measure to help Malaysian consumers safeguard their identities on the dark web. Consumers are encouraged to register for their free 3-month subscription to Experian JagaMyID at https://www.mycreditinfo.com.my/ before October 31.