IshanTech launches managed services under the WatchfulEyes brand

The services will be available to a wide range of customers, allowing companies to optimize business processes and reduce information security costs

Kuala Lumpur, 11 September 2023 – IshanTech, leading provider of enterprise ICT security solutions and professional services, catering to the evolving needs of its customers in Malaysia and Southeast Asia, is launching managed services under the WatchfulEyes brand.

WatchfulEyes was founded with the focus on one of the most important areas – protecting businesses from insider-related information security risks. The services will help clients to protect corporate information and personal data of clients, optimize business processes, prevent fraud and data manipulation, and mitigate other risks. It also helps to fulfill the requirements of the law for information protection without additional expense on software and the hiring of information security officers.

“We decided to open a new line of business by responding to the needs of our customers. At some point, employees realize that information requires special handling, it’s crucial to know how exactly it is kept, who has access to it, where it is transmitted to. Often these tasks have to be solved urgently – after an incident. In any case, it is often difficult for a business to allocate resources: to buy and implement the necessary software, hire and train specialists, particularly if it needs to be done quickly. The service solves these problems – by enlisting the help of third-party experts, companies get access to advanced technologies and professionals in a matter of hours,” says Ruben Theva, co-founder at WatchfulEyes. 

Managed services will be available to clients in different formats depending on business needs. It can be a one-time audit or day-by-day monitoring. It can come in handy even for companies that have an Information Security (IS) department but are overburdened or don’t have the right resources.

“Thanks to the technologies that we use in our services, we are able to address a wide range of issues in both data-centric security and user-centric security. These include data loss prevention and monitoring, data discovery and data classification, access rights audit, user activity monitoring, forensics and investigation, employees’ productivity monitoring. In addition, with the help of our services you can close the issue of regulatory compliance audit (PDPA, GDPR, etc.), – says CTO/Cyber security consultant Buddhika Niroshan – as part of the service, we will install the necessary software, configure it and analyze the information. Report data will allow companies to prevent information security incidents, identify gaps, eliminate vulnerabilities and optimize business processes.


The service can be tested for a month absolutely free of charge. WatchfulEyes is already conducting the first trials. Even during the test period, customers can draw conclusions on how to improve the data situation in their company.