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\u9a6c\u6765\u897f\u4e9a\u5409\u9686\u5761<\/span>2025\u5e748\u670814\u65e5<\/span> \/\u7f8e\u901a\u793e\/ —\u00a0\u5168\u7403\u4e91\u901a\u4fe1\u5e73\u53f0Infobip<\/a>\u4eca\u65e5\u53d1\u5e03\u6700\u65b0\u62a5\u544a\u300aAI\u4f18\u52bf\uff1a\u9886\u5148\u54c1\u724c\u5982\u4f55\u5728\u5168\u5929\u5019\u5ba2\u6237\u4e16\u754c\u4e2d\u84ec\u52c3\u53d1\u5c55\u300b(The AI Advantage: How Leading Brands Thrive in a 24 x 7 Customer World)<\/a>\uff0c\u6df1\u5165\u5256\u6790\u4e9a\u592a\u5730\u533a\u9ad8\u5ea6\u6570\u5b57\u5316\u7684\u6d88\u8d39\u8005\u7fa4\u4f53\u5982\u4f55\u91cd\u5851\u5168\u5929\u5019\u4e92\u52a8\u4f53\u9a8c\u9884\u671f\uff0c\u4ee5\u53ca\u4eba\u5de5\u667a\u80fd\u5982\u4f55\u8fc5\u901f\u6210\u4e3a\u54c1\u724c\u8ddf\u4e0a\u8d8b\u52bf\u7684\u552f\u4e00\u8def\u5f84\u3002<\/p>\n

\n

\n <\/a><\/p>\n

\n <\/p>\n<\/div>\n

\u4e9a\u592a\u5730\u533a\u7684\u79fb\u52a8\u8fde\u63a5\u5df2\u8fdc\u8d85\u9971\u548c\u72b6\u6001\u3002\u51e0\u4e4e\u6240\u6709\u5e02\u573a\u7684\u79fb\u52a8\u6e17\u900f\u7387\u5747\u7a81\u7834100%\uff0c\u5176\u4e2d\u9999\u6e2f\u7279\u522b\u884c\u653f\u533a\u8fbe264%\u3001\u65b0\u52a0\u5761150%\u3001\u53f0\u6e7e\u5730\u533a145%\u3001\u65e5\u672c\u4e0e\u97e9\u56fd\u5404140%\u3001\u9a6c\u6765\u897f\u4e9a130%\u3001\u4e2d\u56fd\u5927\u9646110%\u3002\u5373\u4fbf\u5728\u5370\u5c3c\u3001\u83f2\u5f8b\u5bbe\u3001\u6cf0\u56fd\u3001\u8d8a\u5357\u3001\u5370\u5ea6\u7b49\u65b0\u5174\u5e02\u573a\uff0c\u6e17\u900f\u7387\u4e5f\u8fbe\u5230\u6216\u8d85\u8fc7110%\u3002\u8fd9\u79cd\u9ad8\u5ea6\u4e92\u8054\u6b63\u50ac\u751f\u4e00\u79cd\u65b0\u578b\u5ba2\u6237\u884c\u4e3a\uff1a\u6d88\u8d39\u8005\u5728LINE\u3001\u5fae\u4fe1\u3001KakaoTalk\u3001Zalo\u3001Viber\u548cWhatsApp\u7b49\u8d85\u7ea7\u5e94\u7528\u95f4\u81ea\u5982\u5207\u6362\uff0c\u6709\u65f6\u751a\u81f3\u5728\u5bf9\u8bdd\u4e2d\u9014\u8f6c\u6362\u5e73\u53f0\uff0c\u5e76\u671f\u671b\u54c1\u724c\u80fd\u8de8\u6e20\u9053\u7d27\u968f\u5176\u540e\uff0c\u63d0\u4f9b\u5373\u65f6\u54cd\u5e94\u3001\u60c5\u666f\u611f\u77e5\u4e14\u7b26\u5408\u6587\u5316\u4e60\u60ef\u7684\u670d\u52a1\u3002<\/p>\n

\u800c\u5f53\u5ba2\u6237\u59cb\u7ec8\u4fdd\u6301\u5728\u7ebf\u72b6\u6001\u65f6\uff0c\u8bb8\u591a\u4f01\u4e1a\u4ecd\u96be\u4ee5\u6ee1\u8db3\u5176\u9700\u6c42\u3002\u7531 Infobip \u59d4\u6258 IDC \u8fdb\u884c\u7684\u7814\u7a76\u663e\u793a<\/span>\uff0c43%\u7684\u4e9a\u592a\u4f01\u4e1a\u5c06\u63d0\u5347\u5ba2\u6237\u4f53\u9a8c\u5217\u4e3a\u9996\u8981\u8fd0\u8425\u6311\u6218\uff0c\u5176\u969c\u788d\u4e3b\u8981\u5305\u62ec\u6570\u636e\u5b64\u5c9b\u3001\u6e20\u9053\u7b56\u7565\u5272\u88c2\uff0c\u4ee5\u53ca\u5728\u591a\u5e02\u573a\u3001\u591a\u8bed\u8a00\u3001\u5408\u89c4\u73af\u5883\u4e0b\u63d0\u4f9b\u5168\u5929\u5019\u670d\u52a1\u7684\u6210\u672c\u538b\u529b\u3002<\/p>\n

\u4e3a\u5e94\u5bf9\u8fd9\u4e9b\u6311\u6218\uff0c\u62a5\u544a\u5f3a\u8c03\u4e86\u4eba\u5de5\u667a\u80fd(AI)\u6280\u672f\uff08\u5305\u62ec\u751f\u6210\u5f0fAI\u3001\u667a\u80fd\u4f53AI\u548c\u4f1a\u8bdd\u5f0fAI\uff09\u5728\u5e2e\u52a9\u54c1\u724c\u7b80\u5316\u8fd0\u8425\u4ee5\u53ca\u5728\u6bcf\u4e2a\u5ba2\u6237\u89e6\u70b9\u63d0\u4f9b\u4e92\u8054\u4e92\u901a\u5b9e\u65f6\u4f53\u9a8c\u65b9\u9762\u65e5\u76ca\u91cd\u8981\u7684\u4f5c\u7528\u3002<\/p>\n

IDC\u4e9a\u592a\u533a\u9ad8\u7ea7\u7814\u7a76\u603b\u76d1Nikhil Batra\u8868\u793a\uff1a”\u4e9a\u592a\u5730\u533a\u56f4\u7ed5AI\u5ba2\u6237\u4e92\u52a8\u7684\u8ba8\u8bba\u5df2\u4ece\u2018\u662f\u5426’\u8f6c\u5411\u2018\u5982\u4f55’\uff0c\u5373\u2018\u5982\u4f55\u6df1\u5165\u3001\u5982\u4f55\u5feb\u901f’\u3002\u2018\u6c38\u4e0d\u6389\u7ebf’\u7684\u5ba2\u6237\u5982\u4eca\u5bf9\u5373\u65f6\u6ee1\u8db3\u9700\u6c42\u7684\u9884\u671f\u5df2\u662f\u57fa\u672c\u8981\u6c42\uff0c\u8fd9\u662f\u4f20\u7edf\u5546\u4e1a\u6a21\u5f0f\u65e0\u6cd5\u901a\u8fc7\u7b80\u5355\u6269\u5c55\u6765\u6ee1\u8db3\u7684\u3002\u56e0\u6b64\uff0c\u65b0\u7684\u7ade\u4e89\u524d\u6cbf\u4e0d\u4ec5\u5728\u4e8e\u62e5\u6709AI\uff0c\u66f4\u5728\u4e8e\u7edf\u7b79\u8fd0\u7528\u751f\u6210\u5f0fAI\u548c\u667a\u80fd\u4f53AI\u7b49\u5148\u8fdb\u80fd\u529b\uff0c\u6784\u5efa\u4e3b\u52a8\u5f0f\u5ba2\u6237\u65c5\u7a0b\uff0c\u5efa\u7acb\u6301\u4e45\u7684\u5ba2\u6237\u5173\u7cfb\u3002”<\/p>\n

Infobip\u4e9a\u592a\u533a\u8425\u6536\u526f\u603b\u88c1Velid Begovic\u5219\u8868\u793a\uff1a”\u4e9a\u592a\u5730\u533a\u5df2\u7ecf\u4e0d\u6b62\u662f\u79fb\u52a8\u4f18\u5148\u4e86\uff0c\u6839\u672c\u5c31\u8fbe\u5230\u4e86\u79fb\u52a8\u9971\u548c\u7684\u7a0b\u5ea6\u3002\u8fd9\u91cc\u7684\u7528\u6237\u53ef\u4ee5\u540c\u65f6\u6d3b\u8dc3\u4e8e\u4e94\u516d\u4e2a\u4e0d\u540c\u7684\u901a\u8baf\u5e94\u7528\uff0c\u5728\u4e0d\u540c\u5e94\u7528\u95f4\u5207\u6362\u5bf9\u4ed6\u4eec\u800c\u8a00\u662f\u5bb6\u5e38\u4fbf\u996d\u3002\u4ed6\u4eec\u671f\u671b\u54c1\u724c\u4e5f\u80fd\u8ddf\u968f\u4ed6\u4eec\u540c\u6b65\u5207\u6362\uff0c\u8fd9\u50ac\u751f\u4e86\u4e00\u79cd\u96f6\u7b49\u5f85\u5fc3\u6001\uff1a\u4ed6\u4eec\u4e0d\u613f\u6392\u961f\u3001\u4e0d\u613f\u88ab\u8f6c\u63a5\u3001\u4e0d\u613f\u91cd\u590d\u53d1\u9001\u4fe1\u606f\u3002\u4f46\u73b0\u5b9e\u662f\uff0c\u4f01\u4e1a\u65e0\u6cd5\u4f9d\u9760\u9648\u65e7\u7684\u7cfb\u7edf\u8fbe\u5230\u8fd9\u4e00\u6807\u51c6\u3002\u5373\u4fbf\u662f\u65e9\u671f\u7684AI\u5c1d\u8bd5\uff08\u5982\u65e0\u6cd5\u8bbf\u95ee\u5ba2\u6237\u5386\u53f2\u8bb0\u5f55\u7684\u57fa\u7840\u804a\u5929\u673a\u5668\u4eba\uff09\uff0c\u4e5f\u96be\u4ee5\u6ee1\u8db3\u5f53\u4eca\u5ba2\u6237\u671f\u671b\u7684\u8d85\u7ea7\u4e2a\u6027\u5316\u670d\u52a1\u3002AI\u5df2\u4ece\u5b9e\u9a8c\u54c1\u8dc3\u5347\u4e3a\u5ba2\u6237\u4f53\u9a8c\u7684\u6838\u5fc3\u5f15\u64ce\u3002”<\/p>\n

IDC\u9884\u6d4b\uff0c\u52302028\u5e74\uff0c\u4e9a\u592a\u5730\u533a\u6d88\u8d39\u8005\u5c06\u901a\u8fc7\u667a\u80fd\u624b\u673a\u81ea\u4e3b\u8fd0\u884c\u7684AI\u667a\u80fd\u4f53\uff0c\u5728\u5546\u54c1\u3001\u670d\u52a1\u8d2d\u4e70\u53ca\u6d88\u8d39\u51b3\u7b56\u4e2d\u652f\u51fa320\u4ebf\u7f8e\u5143\u3002\u4f01\u4e1a\u6b63\u52a0\u901f\u54cd\u5e94\u8fd9\u4e00\u8d8b\u52bf\uff0c\u9884\u8ba1\u52302027\u5e74\uff0c\u4f01\u4e1a\u5c06\u5728AI\u57fa\u7840\u8bbe\u65bd\u548c\u5e73\u53f0\u4e0a\u6295\u5165\u903e300\u4ebf\u7f8e\u5143\uff0c\u4ee5\u63d0\u4f9b\u5982\u4eca\u5ba2\u6237\u89c6\u4e3a\u7406\u6240\u5f53\u7136\u7684\u4e2a\u6027\u5316\u5168\u5929\u5019\u670d\u52a1\u3002\u636eIDC\u6570\u636e\u663e\u793a\uff0c\u81f32029\u5e74\uff0c\u4e9a\u592a\u5730\u533a\u5ba2\u6237\u670d\u52a1\u4e0e\u8425\u9500\u9886\u57df\u7684AI\u6295\u8d44\u5c06\u4ee535%\u7684\u590d\u5408\u5e74\u589e\u957f\u7387\u589e\u957f\uff0c\u51f8\u663e\u8f6c\u578b\u89c4\u6a21\u4e0e\u7d27\u8feb\u6027\u3002\u52302028\u5e74\uff0c\u8be5\u5730\u533a40%\u7684\u4e2d\u7aefB2C\u54c1\u724c\u5c06\u91c7\u7528\u81ea\u4e3bAI\u667a\u80fd\u4f53\uff0c\u63d0\u4f9b\u66fe\u4e13\u5c5e\u4e8e\u9ad8\u7aef\u5ba2\u6237\u7684”\u767d\u624b\u5957”\u7ea7\u670d\u52a1\u3002<\/p>\n

Begovic\u8865\u5145\u8bf4\uff1a”\u6211\u4eec\u6b63\u89c1\u8bc1\u4e00\u573a\u9636\u8dc3\u5f0f\u53d8\u9769\u3002AI\u5df2\u4e0d\u4ec5\u662f\u89e3\u7b54\u5e38\u89c1\u95ee\u9898\u7684\u5de5\u5177\u3002\u5b83\u662f\u80fd\u8de8\u6d88\u606f\u6e20\u9053\u534f\u8c03\u4ea7\u54c1\u4ea4\u6362\u3001\u65e0\u9700\u4eba\u5de5\u4ecb\u5165\u7684\u667a\u80fd\u4f53AI\uff1b\u5b83\u4ea6\u662f\u80fd\u64b0\u5199\u4eff\u4f5b\u4e13\u4e3a\u4e00\u4eba\u5b9a\u5236\u3001\u7b26\u5408\u5176\u8bed\u8a00\u4e60\u60ef\u4e0e\u6587\u5316\u80cc\u666f\u6d88\u606f\u7684\u751f\u6210\u5f0fAI\u3002Infobip\u7684\u4f7f\u547d\u6b63\u662f\u5c06\u8fd9\u4e9b\u53ef\u80fd\u6027\u53d8\u4e3a\u73b0\u5b9e\uff0c\u4e3a\u54c1\u724c\u63d0\u4f9b\u57fa\u7840\u8bbe\u65bd\u548c\u672c\u5730\u5316\u4e13\u4e1a\u77e5\u8bc6\uff0c\u5c06\u2018\u5168\u5929\u5019\u670d\u52a1’\u4ece\u53e3\u53f7\u8f6c\u5316\u4e3a\u4e1a\u52a1\u4f18\u52bf\u3002”<\/p>\n

Infobip\u5904\u4e8e\u8fd9\u573a\u53d8\u9769\u7684\u4e2d\u5fc3\uff0c\u5176\u4f1a\u8bdd\u4f53\u9a8c\u7f16\u6392\u5e73\u53f0\uff08Conversational Experience Orchestration Platform\uff0c\u7b80\u79f0”CXOP”\uff09<\/a>\u4e3a\u4f01\u4e1a\u8d4b\u80fd\u3002\u8be5\u89e3\u51b3\u65b9\u6848\u5c06\u667a\u80fd\u4f53AI\u7f6e\u4e8e\u6bcf\u6b21\u5ba2\u6237\u4e92\u52a8\u7684\u6838\u5fc3\uff0c\u5728\u4e00\u4e2a\u667a\u80fd\u5e73\u53f0\u4e0a\u6574\u5408\u4e86\u6d88\u606f\u4f20\u9012\u3001\u81ea\u52a8\u5316\u53caAI\u8f85\u52a9\u529f\u80fd\uff0c\u5b9e\u65f6\u9002\u914d\u7528\u6237\u884c\u4e3a\u3001\u60c5\u7eea\u4e0e\u610f\u56fe\u3002\u6b64\u65b9\u6848\u6811\u7acb\u4e86\u65b0\u6807\u6746\uff0c\u4f7f\u54c1\u724c\u4e0e\u7528\u6237\u5f97\u4ee5\u8fdb\u884c\u667a\u80fd\u5316\u3001\u6709\u610f\u4e49\u3001\u7ed3\u679c\u5bfc\u5411\u7684\u5bf9\u8bdd\u3002<\/p>\n

\u62a5\u544a\u300aAI\u4f18\u52bf\uff1a\u9886\u5148\u54c1\u724c\u5982\u4f55\u5728\u5168\u5929\u5019\u5ba2\u6237\u4e16\u754c\u4e2d\u84ec\u52c3\u53d1\u5c55\u300b\u53ef\u5728 https:\/\/bit.ly\/40X54uy<\/a>\u83b7\u53d6\uff0c\u4e3a\u4e9a\u592a\u4f01\u4e1a\u63d0\u4f9b\u5c06AI\u4ece\u70ed\u8bcd\u8f6c\u5316\u4e3a\u771f\u6b63\u7ade\u4e89\u4f18\u52bf\u7684\u5b9e\u7528\u6307\u5357\u3002<\/p>\n

\n

1 Source: IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment (doc #US52039625, February 2025).<\/span><\/p>\n<\/div>\n

###<\/p>\n

\u5173\u4e8e\u00a0Infobip<\/p>\n

Infobip\u662f\u5168\u7403\u4e91\u901a\u4fe1\u5e73\u53f0\uff0c\u8d4b\u80fd\u4f01\u4e1a\u5728\u5ba2\u6237\u65c5\u7a0b\u5168\u9636\u6bb5\u6784\u5efa\u4e92\u8054\u4f53\u9a8c\u3002\u516c\u53f8\u901a\u8fc7\u5355\u4e00\u5e73\u53f0\u63d0\u4f9b\u5168\u6e20\u9053\u4e92\u52a8\u3001\u8eab\u4efd\u9a8c\u8bc1\u3001\u7528\u6237\u9274\u6743\u548c\u8054\u7edc\u4e2d\u5fc3\u89e3\u51b3\u65b9\u6848\uff0c\u52a9\u529b\u4f01\u4e1a\u4e0e\u5408\u4f5c\u4f19\u4f34\u7b80\u5316\u6d88\u8d39\u8005\u901a\u4fe1\u590d\u6742\u5ea6\uff0c\u5b9e\u73b0\u4e1a\u52a1\u589e\u957f\u4e0e\u5ba2\u6237\u5fe0\u8bda\u5ea6\u63d0\u5347\u3002\u5176\u539f\u751f\u6280\u672f\u53ef\u89e6\u8fbe\u5168\u74036\u5927\u6d32\u903e70\u4ebf\u53f0\u79fb\u52a8\u8bbe\u5907\u53ca\u7269\u8054\u7f51\u7ec8\u7aef\uff0c\u8fde\u63a5\u903e9700\u6761\u901a\u4fe1\u94fe\u8def\uff0c\u5176\u4e2d\u5305\u62ec800\u591a\u6761\u4e3a\u8fd0\u8425\u5546\u76f4\u8fde\u3002Infobip\u521b\u7acb\u4e8e2006\u5e74\uff0c\u7531\u8054\u5408\u521b\u59cb\u4eba\u3001\u9996\u5e2d\u6267\u884c\u5b98Silvio Kuti\u0107\u4e0eIzabel Jeleni\u0107\u9886\u5bfc\u3002<\/p>\n

Infobip\u8fd1\u671f\u8363\u8a89\uff1a<\/p>\n

\u8fde\u7eed\u7b2c\u4e09\u5e74\u5165\u9009Gartner\u00ae”\u901a\u4fe1\u5e73\u53f0\u5373\u670d\u52a1(CPaaS)\u9b54\u529b\u8c61\u9650\u2122”\u9886\u5bfc\u8005\u8c61\u9650\uff0c2025\u5e74\u5728\u524d\u77bb\u6027(Completeness of Vision)\u7ef4\u5ea6\u4f4d\u5c45\u6700\u524d\u5217\uff082025\u5e747\u6708\uff09\u5165\u9009\u300a\u8d22\u5bcc\u300b2025\u5e74\u6b27\u6d32\u6700\u5177\u521b\u65b0\u529b\u4f01\u4e1a75\u5f3a\uff0c\u4f4d\u5c45\u6240\u6709\u4e0a\u699c\u4f01\u4e1a\u524d25%\uff082025\u5e746\u6708\uff09\u7b2c\u4e09\u6b21\u83b7\u8bc4Omdia\u300aCPaaS\u5168\u666f\u62a5\u544a\u300b\u9886\u5bfc\u8005\uff082025\u5e744\u6708\uff09\u5728Juniper Research”\u4f1a\u8bdd\u5f0fAI\u9886\u5bfc\u8005\u8c61\u9650”\u4e2d\u83b7\u8bc4”\u6210\u719f\u9886\u5bfc\u8005”\u79f0\u53f7\uff082025\u5e742\u6708\uff09\u7b2c\u4e09\u6b21\u5728IDC MarketScape\u8bc4\u9009\u4e2d\u83b7\u8bc4CPaaS\u9886\u5bfc\u8005\uff082025\u5e742\u6708\uff09\u5728Metrigy\u7684\u300aCPaaS MetriRank\u62a5\u544a\u300b\u4e2d\u88ab\u8bc4\u4e3a\u9876\u7ea7CPaaS\u4f9b\u5e94\u5546\u4e4b\u4e00\uff082024\u5e7412\u6708\uff09\u5728Juniper Research”2024\u5e74RCS\u5546\u4e1a\u6d88\u606f\u7ade\u4e89\u683c\u5c40\u9886\u5bfc\u8005\u8c61\u9650”\u6210\u719f\u9886\u5bfc\u8005\u7c7b\u522b\u4e2d\u4f4d\u5217\u7b2c\u4e00\uff082024\u5e7411\u6708\uff09\u88abJuniper Research\u8bc4\u4e3aAIT\u6b3a\u8bc8\u9632\u62a4\u5e02\u573a\u5934\u53f7\u4f9b\u5e94\u5546\uff082024\u5e7410\u6708\uff09\u5165\u9009\u300aFast Company\u300b\u5168\u7403\u6700\u5177\u521b\u65b0\u529b\u4f01\u4e1a\u5e74\u5ea6\u699c\u5355\uff082024\u5e743\u6708\uff09<\/p>\n

SOURCE Infobip<\/p>","protected":false},"excerpt":{"rendered":"

\u9a6c\u6765\u897f\u4e9a\u5409\u9686\u57612025\u5e748\u670814\u65e5 \/\u7f8e\u901a\u793e\/ —\u00a0\u5168\u7403\u4e91\u901a\u4fe1\u5e73\u53f0Infobip\u4eca\u65e5\u53d1\u5e03\u6700\u65b0\u62a5\u544a\u300aAI\u4f18\u52bf\uff1a\u9886\u5148\u54c1\u724c\u5982\u4f55\u5728\u5168\u5929\u5019\u5ba2\u6237\u4e16\u754c\u4e2d\u84ec\u52c3\u53d1\u5c55\u300b(The AI Advantage: How Leading Brands Thrive in a 24 x 7 Customer World)\uff0c\u6df1\u5165\u5256\u6790\u4e9a\u592a\u5730\u533a\u9ad8\u5ea6\u6570\u5b57\u5316\u7684\u6d88\u8d39\u8005\u7fa4\u4f53\u5982\u4f55\u91cd\u5851\u5168\u5929\u5019\u4e92\u52a8\u4f53\u9a8c\u9884\u671f\uff0c\u4ee5\u53ca\u4eba\u5de5\u667a\u80fd\u5982\u4f55\u8fc5\u901f\u6210\u4e3a\u54c1\u724c\u8ddf\u4e0a\u8d8b\u52bf\u7684\u552f\u4e00\u8def\u5f84\u3002 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IDC\u9884\u6d4b\uff0c\u52302028\u5e74\uff0c\u4e9a\u592a\u5730\u533a\u6d88\u8d39\u8005\u5c06\u901a\u8fc7\u667a\u80fd\u624b\u673a\u81ea\u4e3b\u8fd0\u884c\u7684AI\u667a\u80fd\u4f53\uff0c\u5728\u5546\u54c1\u3001\u670d\u52a1\u8d2d\u4e70\u53ca\u6d88\u8d39\u51b3\u7b56\u4e2d\u652f\u51fa320\u4ebf\u7f8e\u5143\u3002\u4f01\u4e1a\u6b63\u52a0\u901f\u54cd\u5e94\u8fd9\u4e00\u8d8b\u52bf\uff0c\u9884\u8ba1\u52302027\u5e74\uff0c\u4f01\u4e1a\u5c06\u5728AI\u57fa\u7840\u8bbe\u65bd\u548c\u5e73\u53f0\u4e0a\u6295\u5165\u903e300\u4ebf\u7f8e\u5143\uff0c\u4ee5\u63d0\u4f9b\u5982\u4eca\u5ba2\u6237\u89c6\u4e3a\u7406\u6240\u5f53\u7136\u7684\u4e2a\u6027\u5316\u5168\u5929\u5019\u670d\u52a1\u3002\u636eIDC\u6570\u636e\u663e\u793a\uff0c\u81f32029\u5e74\uff0c\u4e9a\u592a\u5730\u533a\u5ba2\u6237\u670d\u52a1\u4e0e\u8425\u9500\u9886\u57df\u7684AI\u6295\u8d44\u5c06\u4ee535%\u7684\u590d\u5408\u5e74\u589e\u957f\u7387\u589e\u957f\uff0c\u51f8\u663e\u8f6c\u578b\u89c4\u6a21\u4e0e\u7d27\u8feb\u6027\u3002\u52302028\u5e74\uff0c\u8be5\u5730\u533a40%\u7684\u4e2d\u7aefB2C\u54c1\u724c\u5c06\u91c7\u7528\u81ea\u4e3bAI\u667a\u80fd\u4f53\uff0c\u63d0\u4f9b\u66fe\u4e13\u5c5e\u4e8e\u9ad8\u7aef\u5ba2\u6237\u7684”\u767d\u624b\u5957”\u7ea7\u670d\u52a1\u3002 Begovic\u8865\u5145\u8bf4\uff1a”\u6211\u4eec\u6b63\u89c1\u8bc1\u4e00\u573a\u9636\u8dc3\u5f0f\u53d8\u9769\u3002AI\u5df2\u4e0d\u4ec5\u662f\u89e3\u7b54\u5e38\u89c1\u95ee\u9898\u7684\u5de5\u5177\u3002\u5b83\u662f\u80fd\u8de8\u6d88\u606f\u6e20\u9053\u534f\u8c03\u4ea7\u54c1\u4ea4\u6362\u3001\u65e0\u9700\u4eba\u5de5\u4ecb\u5165\u7684\u667a\u80fd\u4f53AI\uff1b\u5b83\u4ea6\u662f\u80fd\u64b0\u5199\u4eff\u4f5b\u4e13\u4e3a\u4e00\u4eba\u5b9a\u5236\u3001\u7b26\u5408\u5176\u8bed\u8a00\u4e60\u60ef\u4e0e\u6587\u5316\u80cc\u666f\u6d88\u606f\u7684\u751f\u6210\u5f0fAI\u3002Infobip\u7684\u4f7f\u547d\u6b63\u662f\u5c06\u8fd9\u4e9b\u53ef\u80fd\u6027\u53d8\u4e3a\u73b0\u5b9e\uff0c\u4e3a\u54c1\u724c\u63d0\u4f9b\u57fa\u7840\u8bbe\u65bd\u548c\u672c\u5730\u5316\u4e13\u4e1a\u77e5\u8bc6\uff0c\u5c06\u2018\u5168\u5929\u5019\u670d\u52a1’\u4ece\u53e3\u53f7\u8f6c\u5316\u4e3a\u4e1a\u52a1\u4f18\u52bf\u3002” Infobip\u5904\u4e8e\u8fd9\u573a\u53d8\u9769\u7684\u4e2d\u5fc3\uff0c\u5176\u4f1a\u8bdd\u4f53\u9a8c\u7f16\u6392\u5e73\u53f0\uff08Conversational Experience Orchestration Platform\uff0c\u7b80\u79f0”CXOP”\uff09\u4e3a\u4f01\u4e1a\u8d4b\u80fd\u3002\u8be5\u89e3\u51b3\u65b9\u6848\u5c06\u667a\u80fd\u4f53AI\u7f6e\u4e8e\u6bcf\u6b21\u5ba2\u6237\u4e92\u52a8\u7684\u6838\u5fc3\uff0c\u5728\u4e00\u4e2a\u667a\u80fd\u5e73\u53f0\u4e0a\u6574\u5408\u4e86\u6d88\u606f\u4f20\u9012\u3001\u81ea\u52a8\u5316\u53caAI\u8f85\u52a9\u529f\u80fd\uff0c\u5b9e\u65f6\u9002\u914d\u7528\u6237\u884c\u4e3a\u3001\u60c5\u7eea\u4e0e\u610f\u56fe\u3002\u6b64\u65b9\u6848\u6811\u7acb\u4e86\u65b0\u6807\u6746\uff0c\u4f7f\u54c1\u724c\u4e0e\u7528\u6237\u5f97\u4ee5\u8fdb\u884c\u667a\u80fd\u5316\u3001\u6709\u610f\u4e49\u3001\u7ed3\u679c\u5bfc\u5411\u7684\u5bf9\u8bdd\u3002 \u62a5\u544a\u300aAI\u4f18\u52bf\uff1a\u9886\u5148\u54c1\u724c\u5982\u4f55\u5728\u5168\u5929\u5019\u5ba2\u6237\u4e16\u754c\u4e2d\u84ec\u52c3\u53d1\u5c55\u300b\u53ef\u5728 https:\/\/bit.ly\/40X54uy\u83b7\u53d6\uff0c\u4e3a\u4e9a\u592a\u4f01\u4e1a\u63d0\u4f9b\u5c06AI\u4ece\u70ed\u8bcd\u8f6c\u5316\u4e3a\u771f\u6b63\u7ade\u4e89\u4f18\u52bf\u7684\u5b9e\u7528\u6307\u5357\u3002 1 Source: IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment (doc #US52039625, February 2025). ### \u5173\u4e8e\u00a0Infobip […]<\/p>\n","protected":false},"author":0,"featured_media":14717,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-14716","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-newswire"],"yoast_head":"\nInfobip\u786e\u7acb\u4eba\u5de5\u667a\u80fd\u4e3a\u4e9a\u592a\u5ba2\u6237\u4f53\u9a8c\u65b0\u6807\u6746 - Money Compass CN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/moneycompass.com.my\/cn\/infobip\u786e\u7acb\u4eba\u5de5\u667a\u80fd\u4e3a\u4e9a\u592a\u5ba2\u6237\u4f53\u9a8c\u65b0\u6807\u6746\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Infobip\u786e\u7acb\u4eba\u5de5\u667a\u80fd\u4e3a\u4e9a\u592a\u5ba2\u6237\u4f53\u9a8c\u65b0\u6807\u6746 - Money Compass CN\" \/>\n<meta property=\"og:description\" content=\"\u9a6c\u6765\u897f\u4e9a\u5409\u9686\u57612025\u5e748\u670814\u65e5 \/\u7f8e\u901a\u793e\/ —\u00a0\u5168\u7403\u4e91\u901a\u4fe1\u5e73\u53f0Infobip\u4eca\u65e5\u53d1\u5e03\u6700\u65b0\u62a5\u544a\u300aAI\u4f18\u52bf\uff1a\u9886\u5148\u54c1\u724c\u5982\u4f55\u5728\u5168\u5929\u5019\u5ba2\u6237\u4e16\u754c\u4e2d\u84ec\u52c3\u53d1\u5c55\u300b(The AI Advantage: How Leading Brands Thrive in a 24 x 7 Customer World)\uff0c\u6df1\u5165\u5256\u6790\u4e9a\u592a\u5730\u533a\u9ad8\u5ea6\u6570\u5b57\u5316\u7684\u6d88\u8d39\u8005\u7fa4\u4f53\u5982\u4f55\u91cd\u5851\u5168\u5929\u5019\u4e92\u52a8\u4f53\u9a8c\u9884\u671f\uff0c\u4ee5\u53ca\u4eba\u5de5\u667a\u80fd\u5982\u4f55\u8fc5\u901f\u6210\u4e3a\u54c1\u724c\u8ddf\u4e0a\u8d8b\u52bf\u7684\u552f\u4e00\u8def\u5f84\u3002 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\u800c\u5f53\u5ba2\u6237\u59cb\u7ec8\u4fdd\u6301\u5728\u7ebf\u72b6\u6001\u65f6\uff0c\u8bb8\u591a\u4f01\u4e1a\u4ecd\u96be\u4ee5\u6ee1\u8db3\u5176\u9700\u6c42\u3002\u7531 Infobip \u59d4\u6258 IDC \u8fdb\u884c\u7684\u7814\u7a76\u663e\u793a\uff0c43%\u7684\u4e9a\u592a\u4f01\u4e1a\u5c06\u63d0\u5347\u5ba2\u6237\u4f53\u9a8c\u5217\u4e3a\u9996\u8981\u8fd0\u8425\u6311\u6218\uff0c\u5176\u969c\u788d\u4e3b\u8981\u5305\u62ec\u6570\u636e\u5b64\u5c9b\u3001\u6e20\u9053\u7b56\u7565\u5272\u88c2\uff0c\u4ee5\u53ca\u5728\u591a\u5e02\u573a\u3001\u591a\u8bed\u8a00\u3001\u5408\u89c4\u73af\u5883\u4e0b\u63d0\u4f9b\u5168\u5929\u5019\u670d\u52a1\u7684\u6210\u672c\u538b\u529b\u3002 \u4e3a\u5e94\u5bf9\u8fd9\u4e9b\u6311\u6218\uff0c\u62a5\u544a\u5f3a\u8c03\u4e86\u4eba\u5de5\u667a\u80fd(AI)\u6280\u672f\uff08\u5305\u62ec\u751f\u6210\u5f0fAI\u3001\u667a\u80fd\u4f53AI\u548c\u4f1a\u8bdd\u5f0fAI\uff09\u5728\u5e2e\u52a9\u54c1\u724c\u7b80\u5316\u8fd0\u8425\u4ee5\u53ca\u5728\u6bcf\u4e2a\u5ba2\u6237\u89e6\u70b9\u63d0\u4f9b\u4e92\u8054\u4e92\u901a\u5b9e\u65f6\u4f53\u9a8c\u65b9\u9762\u65e5\u76ca\u91cd\u8981\u7684\u4f5c\u7528\u3002 IDC\u4e9a\u592a\u533a\u9ad8\u7ea7\u7814\u7a76\u603b\u76d1Nikhil Batra\u8868\u793a\uff1a”\u4e9a\u592a\u5730\u533a\u56f4\u7ed5AI\u5ba2\u6237\u4e92\u52a8\u7684\u8ba8\u8bba\u5df2\u4ece\u2018\u662f\u5426’\u8f6c\u5411\u2018\u5982\u4f55’\uff0c\u5373\u2018\u5982\u4f55\u6df1\u5165\u3001\u5982\u4f55\u5feb\u901f’\u3002\u2018\u6c38\u4e0d\u6389\u7ebf’\u7684\u5ba2\u6237\u5982\u4eca\u5bf9\u5373\u65f6\u6ee1\u8db3\u9700\u6c42\u7684\u9884\u671f\u5df2\u662f\u57fa\u672c\u8981\u6c42\uff0c\u8fd9\u662f\u4f20\u7edf\u5546\u4e1a\u6a21\u5f0f\u65e0\u6cd5\u901a\u8fc7\u7b80\u5355\u6269\u5c55\u6765\u6ee1\u8db3\u7684\u3002\u56e0\u6b64\uff0c\u65b0\u7684\u7ade\u4e89\u524d\u6cbf\u4e0d\u4ec5\u5728\u4e8e\u62e5\u6709AI\uff0c\u66f4\u5728\u4e8e\u7edf\u7b79\u8fd0\u7528\u751f\u6210\u5f0fAI\u548c\u667a\u80fd\u4f53AI\u7b49\u5148\u8fdb\u80fd\u529b\uff0c\u6784\u5efa\u4e3b\u52a8\u5f0f\u5ba2\u6237\u65c5\u7a0b\uff0c\u5efa\u7acb\u6301\u4e45\u7684\u5ba2\u6237\u5173\u7cfb\u3002” Infobip\u4e9a\u592a\u533a\u8425\u6536\u526f\u603b\u88c1Velid 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IDC\u9884\u6d4b\uff0c\u52302028\u5e74\uff0c\u4e9a\u592a\u5730\u533a\u6d88\u8d39\u8005\u5c06\u901a\u8fc7\u667a\u80fd\u624b\u673a\u81ea\u4e3b\u8fd0\u884c\u7684AI\u667a\u80fd\u4f53\uff0c\u5728\u5546\u54c1\u3001\u670d\u52a1\u8d2d\u4e70\u53ca\u6d88\u8d39\u51b3\u7b56\u4e2d\u652f\u51fa320\u4ebf\u7f8e\u5143\u3002\u4f01\u4e1a\u6b63\u52a0\u901f\u54cd\u5e94\u8fd9\u4e00\u8d8b\u52bf\uff0c\u9884\u8ba1\u52302027\u5e74\uff0c\u4f01\u4e1a\u5c06\u5728AI\u57fa\u7840\u8bbe\u65bd\u548c\u5e73\u53f0\u4e0a\u6295\u5165\u903e300\u4ebf\u7f8e\u5143\uff0c\u4ee5\u63d0\u4f9b\u5982\u4eca\u5ba2\u6237\u89c6\u4e3a\u7406\u6240\u5f53\u7136\u7684\u4e2a\u6027\u5316\u5168\u5929\u5019\u670d\u52a1\u3002\u636eIDC\u6570\u636e\u663e\u793a\uff0c\u81f32029\u5e74\uff0c\u4e9a\u592a\u5730\u533a\u5ba2\u6237\u670d\u52a1\u4e0e\u8425\u9500\u9886\u57df\u7684AI\u6295\u8d44\u5c06\u4ee535%\u7684\u590d\u5408\u5e74\u589e\u957f\u7387\u589e\u957f\uff0c\u51f8\u663e\u8f6c\u578b\u89c4\u6a21\u4e0e\u7d27\u8feb\u6027\u3002\u52302028\u5e74\uff0c\u8be5\u5730\u533a40%\u7684\u4e2d\u7aefB2C\u54c1\u724c\u5c06\u91c7\u7528\u81ea\u4e3bAI\u667a\u80fd\u4f53\uff0c\u63d0\u4f9b\u66fe\u4e13\u5c5e\u4e8e\u9ad8\u7aef\u5ba2\u6237\u7684”\u767d\u624b\u5957”\u7ea7\u670d\u52a1\u3002 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Infobip\u5904\u4e8e\u8fd9\u573a\u53d8\u9769\u7684\u4e2d\u5fc3\uff0c\u5176\u4f1a\u8bdd\u4f53\u9a8c\u7f16\u6392\u5e73\u53f0\uff08Conversational Experience Orchestration Platform\uff0c\u7b80\u79f0”CXOP”\uff09\u4e3a\u4f01\u4e1a\u8d4b\u80fd\u3002\u8be5\u89e3\u51b3\u65b9\u6848\u5c06\u667a\u80fd\u4f53AI\u7f6e\u4e8e\u6bcf\u6b21\u5ba2\u6237\u4e92\u52a8\u7684\u6838\u5fc3\uff0c\u5728\u4e00\u4e2a\u667a\u80fd\u5e73\u53f0\u4e0a\u6574\u5408\u4e86\u6d88\u606f\u4f20\u9012\u3001\u81ea\u52a8\u5316\u53caAI\u8f85\u52a9\u529f\u80fd\uff0c\u5b9e\u65f6\u9002\u914d\u7528\u6237\u884c\u4e3a\u3001\u60c5\u7eea\u4e0e\u610f\u56fe\u3002\u6b64\u65b9\u6848\u6811\u7acb\u4e86\u65b0\u6807\u6746\uff0c\u4f7f\u54c1\u724c\u4e0e\u7528\u6237\u5f97\u4ee5\u8fdb\u884c\u667a\u80fd\u5316\u3001\u6709\u610f\u4e49\u3001\u7ed3\u679c\u5bfc\u5411\u7684\u5bf9\u8bdd\u3002 \u62a5\u544a\u300aAI\u4f18\u52bf\uff1a\u9886\u5148\u54c1\u724c\u5982\u4f55\u5728\u5168\u5929\u5019\u5ba2\u6237\u4e16\u754c\u4e2d\u84ec\u52c3\u53d1\u5c55\u300b\u53ef\u5728 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