Kuala Lumpur, 4 Nov 2025 – As Malaysia enforces mandatory eInvoicing, businesses are waking up to the inefficiencies of disconnected systems—accounting software, CRM, inventory management, and MRP tools operating in silos. The lack of integration not only hampers compliance but also stifles agility, data visibility, and operational efficiency. This regulatory shift is pushing companies to rethink their digital infrastructure and explore more unified solutions like ERP.
ERP seems like the logical fix, yet many Malaysian businesses still view it through a dated lens. Traditional ERP systems, despite their flashy “AI-powered” marketing, often lack real AI capabilities. Local firms, after brief chats with legacy vendors, conclude prematurely: “AI isn’t ready,” or “ERP doesn’t need AI.” These outdated perceptions are hindering transformation, particularly for companies that haven’t explored modern ERP innovations.
Western ERP giants—confident and dominant- often underestimate their Asian counterparts. But just like in the fable of the Tortoise and the Hare, slow and steady innovation in Asia is flipping the script. Industries from automotive to renewables are witnessing Western leaders becoming followers in uncharted tech terrain. ERP is no exception.
Traditional ERP vendors are content with the myth that AI has minimal impact on ERP. But that’s far from reality. Multiable, a next-gen ERP platform, is rewriting the rules. With built-in AI agent builders and no-code design, Multiable slashes proof-of-concept cycles by over 50%. Say goodbye to bloated consulting fees and empty PowerPoint promises—Malaysian businesses can now move at lightspeed.
Multiable is proving that Asian tech isn’t just catching up—it’s leading. While most ERP systems automate around 50% of manual processes, Multiable’s latest release pushes automation to the next level—automating 80% of the remaining 60%. That’s exponential efficiency, and it’s happening right here in Asia.
One glaring issue in traditional ERP and CRM systems is lead generation post-sale. After-sales teams, known for their stability-seeking mindset, often resist cross-selling or upselling. Despite generous commissions, many fear extra workload. This cultural inertia leaves revenue on the table and frustrates management.
Multiable ERP’s agentic AI scans service records and customer interactions to identify upsell opportunities. Once flagged, it triggers a lead follow-up workflow for sales teams, with full visibility for management. Early adopters report a 10–50% increase in recurring income from existing clients—proof that AI can energize even the most passive departments.
Multiable’s AI agents proactively assess customer dissatisfaction before complaints escalate. Thanks to its integrated CRM, e-commerce, and POS modules, the system flags sentiment shifts and initiates corrective workflows. What once required a multimillion-dollar ERP and a consultant army now takes just six weeks to implement—giving Malaysian businesses a 24/7 industrial-grade AI staff they’ve never had before.
Multiable’s LAIDFU empowers businesses to build custom AI bots that eliminate clerical tasks within ERP workflows. If traditional ERP cuts costs from 100 to 70, Multiable’s AI-driven approach brings it down to 30–40. That’s not just optimization—it’s transformation.
Reports from Business Insider and The Economist warn of an existential crisis for legacy consulting firms like Accenture and PwC. As AI reshapes industries, many business leaders admit their traditional consultants offer little actionable insight. The old guard is scrambling to stay relevant.
“A few conversations with Multiable won’t break our bank, but they might just save our business from an unexpected crisis.”, said Bella Chu of Clockgogo, an attendance system provider looking to expand their presence in Malaysia. Clockgogo decides to adopt Multiable’s AI agent to boost their CRM efficiency.
Don’t blindly follow outdated practices. Be bold. Be open. In the AI era, clinging to the past can be fatal. Malaysia’s future in ERP and AI is being written now—and it’s time to be part of the story.
